{"id":2829,"date":"2023-10-04T21:43:20","date_gmt":"2023-10-04T19:43:20","guid":{"rendered":"https:\/\/tempiro.com\/refund-and-return-policy\/"},"modified":"2023-10-04T21:43:26","modified_gmt":"2023-10-04T19:43:26","slug":"refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/tempiro.com\/en\/refund-and-return-policy\/","title":{"rendered":"Refund and return policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2829\" class=\"elementor elementor-2829 elementor-2223\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d96228a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d96228a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4efc6794\" data-id=\"4efc6794\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f540302 elementor-widget elementor-widget-text-editor\" data-id=\"5f540302\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><\/p>\n<p><\/p>\n<h3>Overview<\/h3>\n<p><\/p>\n<p><\/p>\n<p><span class=\"HwtZe\" lang=\"sv\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Our refund and return policy is valid for 45 days.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">If 45 days have passed since your purchase, we can&#8217;t offer you a full refund or exchange, unless the item is faulty and needs to be replaced.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">To be eligible for a return, what you return must be in the same condition as when you received it.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">It should also be in its original packaging.<\/span><\/span><\/span><\/p>\n<p><span class=\"HwtZe\" lang=\"sv\"> <\/span><\/p>\n<h2>Reimbursements<\/h2>\n<p><\/p>\n<p><\/p>\n<p><span class=\"HwtZe\" lang=\"sv\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Once your return has been received and inspected, we will refund your returned item.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">We will notify you if your refund cannot be made.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">If your return is approved, your refund will be processed and paid to you using your original payment method, within a certain number of days.<\/span><\/span><\/span><\/p>\n<p> <\/p>\n<p><b>Late or missing refunds<br><\/b><\/p>\n<p> <\/p>\n<p><\/p>\n<p><\/p>\n<p><span class=\"HwtZe\" lang=\"sv\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">If you haven&#8217;t received a refund yet, first check your bank account again.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">If you paid with Klarna, they handle the refund and you can contact them with any questions.<\/span><\/span> <\/span><\/p>\n<p><span class=\"HwtZe\" lang=\"sv\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">If you have done all this and you still haven&#8217;t received your refund, please contact us at info@tempiro.com.<\/span><\/span><\/span><\/p>\n<p> <\/p>\n<h2>Bytes<\/h2>\n<p><\/p>\n<p><\/p>\n<p><span class=\"HwtZe\" lang=\"sv\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">We only replace goods if they are defective or damaged.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">If you need to exchange a defective or damaged item, send us an email at support@tempiro.com and we will send you a return slip.<\/span><\/span><\/span><\/p>\n<p><\/p>\n<p> <\/p>\n<h2>Shipping &amp; Returns<\/h2>\n<p><\/p>\n<p><\/p>\n<p>Normally you return goods to address:<\/p>\n<pre class=\"moz-quote-pre\">Tempiro AB C\/O DC Syd AB \nErik Dahlbergsgatan 45\n271 51 Ystad<\/pre>\n<p><span class=\"HwtZe\" lang=\"sv\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Shipping costs are non-refundable.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">If you receive a refund, the cost of return shipping will be deducted from your refund.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Depending on where you live, the time it may take for your replaced product to reach you may vary.<\/span><\/span><\/span><\/p>\n<h2>Do you need help?<\/h2>\n<p><\/p>\n<p><\/p>\n<p><span class=\"HwtZe\" lang=\"sv\">\n  <span class=\"jCAhz ChMk0b\">\n    <span class=\"ryNqvb\">Please contact us at support@tempiro.com for questions related to refunds and returns.<\/span>\n  <\/span>\n<\/span>.<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Overview Our refund and return policy is valid for 45 days. If 45 days have passed since your purchase, we can&#8217;t offer you a full refund or exchange, unless the item is faulty and needs to be replaced. To be eligible for a return, what you return must be in the same condition as when [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-2829","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and return policy - Tempiro<\/title>\n<meta name=\"description\" content=\"Med Tempiro kan du enkelt styra v\u00e4rmen i ditt fritidshus eller villa direkt fr\u00e5n telefonen, via v\u00e5ra smarta proppar. 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